You have 14 days in which to notify us of your request to cancel the order, starting the day after the goods have been received. If the goods are eligible for a return and refund, they must be returned to us within 14 days of your notification of cancellation. We recommend that proof of postage be obtained. The items must be returned in their original undamaged packaging and labels, together with any accessories, booklets or free gifts.If the goods have been handled unnecessarily, other than to establish their nature, character and function, you will be liable for any diminished value, which will be deducted from the reimbursement.